Healthcare appointments made simple by ordinary phone call or web.
SwasthyaCall breaks down digital barriers. Patients can speak naturally in Hindi or English over a standard telephone call to check real clinic doctor availability and book appointments instantly.
AI Health IVR Inbound Call
Live Telephony & Gemma 4 NLU
"Namaste! SwasthyaCall mein aapka swagat hai. Aap kis takleef ke liye appointment chahte hain?"
"Mujhe kal subah fever ke liye doctor ko dikhana hai."
How SwasthyaCall Works
Dual-channel scheduling designed for maximum accessibility across communities.
Phone Call or Web Click
Dial the toll-free clinic telephone number or visit the web portal. No apps, logins, or high-speed data required for callers.
Gemma 4 Bilingual NLU
The caller speaks freely in Hindi, Hinglish, or English. Gemma 4 understands medical symptoms, extracts target specialty, date, and preferred time.
Real-Time Clinic Sync
Available slots are verified atomically against MongoDB. Once confirmed, appointments stream live into the clinic dashboard without page refreshes.
Bilingual Accessibility
Fully fluent in everyday Hindi and English phrasing, enabling elderly and rural citizens to access care with dignity.
Emergency Triage
Instantly detects red-flag symptoms such as severe chest pain or breathing distress, escalating directly to 112 emergency services.
Atomic Double-Booking Guard
Database-level unique constraint prevents concurrent booking collisions between web users and telephone callers.
Live Staff Dashboard
Server-Sent Events push new bookings from both channels instantaneously, with status management and source attribution.
Patient Safety at the Core
SwasthyaCall is an appointment scheduling platform and healthcare navigation system. It does not provide medical diagnoses, prescribe treatments, or replace qualified medical professionals. In case of emergency in India, dial 112 immediately.